Delete your Pantrini account
Last updated 2 August 2026
You can delete your Pantrini account, and everything in it, from inside the app. It takes about ten seconds and it does not need to go through us.
The short version
- Open Pantrini, go to Profile, then Delete account.
- Your account, pantries, items, shopping lists and alerts are deleted immediately.
- Backups roll over within 30 days.
- Payment records stay with Stripe or Google for as long as tax law requires.
- No longer have the app? Email us and we will do it for you.
Deleting it yourself, in the app
- Open Pantrini.
- Tap the Profile tab.
- Scroll to the bottom and tap Delete account.
- Confirm with Delete permanently. That is the point of no return.
There is nothing to wait for and nothing to approve. The account is gone when the screen closes, and the email address is free to sign up again from scratch.
If you have already uninstalled the app
Write to [email protected] from the email address you signed up with, and ask for your account to be deleted. Sending it from that address is how we know it is you, so a request from another address will get a reply asking you to resend rather than an action.
We will confirm within 30 days, and in practice much sooner. You do not have to give a reason.
What gets deleted
All of it, from the live database, at the moment you confirm:
- your account: email address, display name, password, and your unit and language settings;
- every pantry you own, and everything in it;
- your shopping lists, including anything ticked or dismissed;
- your alerts and notifications;
- any pending email verification or invite codes;
- your membership of pantries other people own.
Pantries you own disappear for everyone sharing them. If other people are using a pantry you created, it goes when your account goes. It is worth telling them first, or handing the pantry over by having someone else recreate it.
What is kept, and for how long
| What | Kept for | Why |
|---|---|---|
| Encrypted database backups containing your data | Up to 30 days | Backups are snapshots and cannot be edited. They are overwritten on a rolling cycle and are never restored to undo a deletion. |
| Payment and invoice records | As long as tax and accounting law requires, typically several years | Held by Stripe or by Google Play, not by us. We cannot delete these, and neither can they. |
| Request logs | A short rolling window | Operational only. They contain no pantry contents. |
Nothing is archived, anonymised and kept for analysis. There is no "deactivated" state and no recovery window: we do not sell or share your data, so there is nothing to hold on to.
Cancel your subscription first, if you have one
Deleting your account does not by itself stop a subscription you bought through Google Play, because Play owns that billing relationship and not us. Cancel it in the Play Store under Payments and subscriptions, then delete the account. If you subscribed on this website instead, deleting the account cancels the Stripe subscription with it.
Deleting only part of your data
You do not have to delete the account to get rid of something. Items, pantries, shopping list lines and alerts can all be deleted individually in the app, and doing so removes them properly rather than hiding them.
The full detail of what is stored and who processes it is in the privacy policy.